Privacy Notice
Last Updated: 27 March 2026
Who We Are
Take Point Fitness (“we”, “us”, “our”) is responsible for the collection and use of personal information described in this Privacy Notice.
Contact email: enquiries@takepointfitness.com
Where required by law, we act as the data controller (or equivalent) for the personal data we process.
Scope of This Notice
This Privacy Notice explains how we collect, use, disclose, store, and protect personal information when you:
Visit our website or use our services,
Communicate with us.
Create an account, or
Otherwise interact with us.
Information We Collect
We may collect the following categories of personal information:
Information you provide directly:
Name, email address, phone number
Account credentials
Payment or billing information
Messages, support requests, or feedback
Information collected automatically:
Device and browser information
IP address and approximate location
Usage data, logs, and analytics
Cookies and similar technologies
Information from third parties:
Payment processors
Analytics or service providers
Identity or fraud-prevention services
We do not intentionally collect sensitive personal data unless strictly necessary and consented to and permitted by law.
How We Use Personal Information
We use personal information for the following purposes:
To provide and operate our services
To manage accounts and transactions
To communicate with users
To improve performance, security, and functionality
To comply with legal and regulatory obligations
To prevent fraud and misuse
We do not sell personal information.
Legal Bases for Processing
Where required, we rely on one or more of the following legal bases:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests that do not override your rights
Sharing of Information
We may share personal information with:
Service providers acting on our instructions
Payment and hosting providers
Professional advisers (e.g. legal, accounting)
Authorities where required by law
All third parties are required to protect personal information and use it only for authorised purposes.
International Data Transfers
If personal information is transferred outside of your country of residence, we sure appropriate safeguards are in place, such as:
Standard contractual clauses
Adequacy decisions
Other lawful transfer mechanisms
Data Retention
We retain personal information only for as long as necessary to:
Fulfil the purposes described in this Notice,
Meet legal, accounting, or regulatory requirements, and
Resolve disputes or enforce agreements.
Your Rights
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion
Restrict or object to processing
Withdraw consent
Receive a copy of your data
Lodge a complaint with a supervisory authority
Requests can be made by contacting us at enquiries@takepointfitness.com
Cookies and Similar Technologies
We use cookies and similar technologies to:
Operate our services,
Analyse usage, and
Improve user experience.
You can manage cookie preferences through your browser or device settings.
More information can be found in our Cookies Policy.
Automated Decision-Making and Profiling
We may use automated systems or tools to support functions, such as:
Service personalisation,
Fraud prevention,
Security monitoring, or
Operational efficiency.
These processes do not product legal or similarly significant effects without meaningful human involvement.
Where automated decision-making or profiling is used:
It is limited to what is necessary for the stated purpose,
Appropriate safeguards are applied, and
You may request information about the logic involved and the expected impact.
Where required by law, you may also have the right to:
Object to automated decision-making, or
Request human review.
Requests can be made via email at enquiries@takepointfitness.com
Marketing Preferences and Communications
We may send marketing or promotional communications where permitted by law.
You can control marketing preferences by:
Using the “unsubscribe” link in emails,
Adjusting account settings (if available), or
Contacting us via email.
Opting out of marketing communications will not affect:
Transactional or service-related messages, or
Legally required communications.
Where marketing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
Children’s Privacy
Our services are not directed to children, and we do not knowingly collect personal information from individuals under the age of 18 without parental consent. If we become aware that such information has been collected without parental consent, we will take appropriate steps to delete it.
Security Measures
We implement reasonable technical and organisational measures to protect personal information from:
Unauthorised access,
Loss, misuse, or alteration.
No system is completely secure, but we continuously review and improve our safeguards.
Changes to This Notice
We may updates this Privacy Notice from time to time. Changes will be posted with an updated “Last Updated” date.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Notice or our data practices, contact: